Service

Professional Services

IDEEI provides end-to-end technical support, OEM customization, and after-sales service for solar inverters, VFDs, and industrial motor control systems.

Product Consultation

Our engineers analyze your motor specs and environment to recommend the ideal model — solar pump inverter, hybrid system, crane VFD, or elevator controller.

OEM & Customization

Private-label manufacturing, custom firmware, branded enclosures, and tailored parameter configurations for distributors and EPC contractors.

System Design

Complete architecture design, wiring diagrams, and integration guidance for solar pumping stations, elevator retrofits, and crane control projects.

Global Shipping

Worldwide freight with foam protection and wooden crating. We handle customs documentation, HS codes, and export certifications (CE, ISO).

Installation Support

Remote guidance via video call, wiring manuals, and parameter setup. MPPT configuration and PV array matching for solar pump systems.

Warranty & After-Sales

12–24 month warranty on all products. Troubleshooting, fault diagnosis, spare parts, and firmware updates with 24-hour remote response.

Solutions by Industry

Tailored inverter and VFD solutions for diverse applications.

Solar Pumping

MPPT solar pump inverters for agriculture irrigation — no batteries, DC 850V input, WiFi monitoring.

Off-Grid Solar Power

Hybrid inverters (4kW–11kW) with full-power IGBT for residential and commercial power systems.

Construction & Lifting

Crane VFDs (0.4–315kW) and hoist controllers with anti-sway and overload protection.

Elevator Modernization

Integrated controllers (2.2–55kW) for PMSM and induction motors with group management.

10+

Years R&D Experience

50+

Countries Served

24h

Response Time

98%

MPPT Efficiency

How We Work

1

Inquiry

Share your project specs and motor data.

2

Proposal

Product recommendation and quote.

3

Production

Manufacturing and QC inspection.

4

Delivery

Global shipping with safe packaging.

5

Support

Remote commissioning and lifetime support.

Frequently Asked Questions

Q: Can you customize the inverter with my brand logo?

A: Yes. We offer OEM/ODM services including silk-screen logo, custom color, firmware presets, and branded packaging. MOQ varies by model.

Q: Do you provide technical support after purchase?

A: Absolutely. Every customer gets access to our technical team for installation guidance, parameter tuning, and fault diagnosis via email, WhatsApp, and video call.

Q: What is the warranty period?

A: Standard warranty is 12–24 months from delivery. Extended warranty is available for bulk orders.

Q: How do I choose between a solar pump inverter and a hybrid inverter?

A: Solar pump inverters drive water pumps with DC solar input (no battery). Hybrid inverters are for home/commercial systems with AC output and battery storage. Tell us your application and we’ll guide you.

Ready to Power Your Next Project?

Whether you need a single solar pump inverter or a complete crane control system, IDEEI is here to help.