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Privacy Policy

Zhejiang Qibin Technology Co., Ltd. · Last revised: August 2026

Who We Are

vfdinverters.com is operated by Zhejiang Qibin Technology Co., Ltd., No. 528 Hedian Avenue, Qinshan Street, Haiyan County, Jiaxing, Zhejiang, China. Privacy questions: info@vfdinverters.com.

Information We Collect

  • Inquiry and order data: name, company, email, phone/WhatsApp number, country, and the technical details you send us (motor data, application, drawings) when you request a quote or place an order.
  • Communication records: emails and chat messages related to your inquiry, order and after-sales support.
  • Usage data: pages visited, approximate region and device type, collected via cookies or analytics tools to understand how the site is used.

How We Use It

  • To respond to inquiries, prepare quotations and process orders.
  • To provide technical support, warranty service and shipping arrangements.
  • To improve our website and product documentation.
  • To meet legal, tax, customs and export-compliance obligations.

Cookies & Analytics

This site may use cookies and third-party analytics (such as Google Analytics) to measure traffic and improve content. You can disable cookies in your browser settings; the site remains usable without them, though some features may be limited.

Sharing & Third Parties

We do not sell your personal data. We share it only as needed to fulfill your order or inquiry: with freight forwarders and carriers (name, address, phone for delivery), payment processors, and authorities where legally required (customs, export control).

Retention & Security

Inquiry and order records are kept for as long as needed for the business relationship, warranty service and statutory retention periods. Access is limited to staff who need it for the purposes above.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing info@vfdinverters.com. We respond within 15 working days. Where GDPR or similar regulations apply to you, you also have the right to lodge a complaint with your local data-protection authority.

Changes to This Policy

We may update this policy from time to time; the current version is always published on this page with its revision date.